5-Year Review of Desire2Learn at University of Wisconsin-Madison

After 5 years of using D2L as the central course management system (branded "Learn@UW") at UW-Madison, our Academic Technology department asked me to lead a milestone review process. Naively, I said OK to what turned out to be a 10 month project culminating in a 25 page report.

The executive summary and full report are posted at the DoIT Academic Technology site.

Some of the key findings include:

• 30,000 people use Learn@UW each semester at UW-Madison
  
• 77% of students report a positive experience
• 73% of instructors report a positive experience
• Instructors primarily use Learn@UW for course administration
• Students most value convenience and the gradebook
• Instructors report problems with the interface in general and specifically with the quiz and gradebook tools

If you scan the report, do you find anything in it surprising?
Has anyone conducted, or read, a similar report from a university?